| Q:
How can I reserve an inflatable? |
| A: Simply give
us a call and one of our friendly staff associates will
take down all the information required to reserve an inflatable
for your event? Reservations can be secured by credit
card or cash-on-delivery. |
|
| Q: Am I guaranteed
the jump I want if I called in to reserve it? |
| A: Yes…so
long as you made the reservation. If you simply called
to inquire as to whether or not it was available on the
day you planned, but never completed the reservation process,
than there is no guarantee that the inflatable you want
will be available. All reservations are on a first-come,
first-serve basis only. |
|
| Q: Can we
reserve the inflatables for an overnight event? |
| A: No. We do
not allow for overnight reservations of any of our inflatables. |
|
| Q: What happens
if I need to cancel my reservation? |
| A: No. Unless
you are renting our tropical Slip N' Slide, NO water liquids
of ANY KIND are allowed in our inflatables. Any damage
caused by these actions will be billed for the repair/replacement
costs of the unit, in addition to any actual or potential
lost revenue from the unit being out of service. |
|
| Q: What happens
if it rains the day of our event? |
| A: Though we
have very few rainy days during the spring and summer
here in San Diego, it does happen. If rain is forecasted,
we will alert you in the early hours of the day of your
event to let you know whether or not we can deliver. If
it is raining or a strong possibility that it will rain,
WE CANNOT SET UP THE JUMPER IN THESE ADVERSE CONDITIONS
due to the safety of your children and the possibility
of severe and irreversible damage that can be caused to
the inflatable...sorry, no exceptions. Many times, we
will simply reschedule our drop-offs for later in the
day if it looks like things will clear up. Should the
reservation be canceled by US due to these conditions,
you will not be charged and we will gladly reschedule
you for another time. |
|
| Q: Do I need
a generator and does it cost extra to have one? |
| A: As long as
you have an electrical outlet with sufficient power within
100 ft. of the the inflatable, you will not need a generator.
However, if that is not available to you, or if you are
having your event at a park or other site without access
to electricity, a generator is available for an additional
$50.00 per day. |
|
| Q: Do I need
a permit if I am having my event at a park? |
| A: For most
parks, you will need to obtain a permit from the county/city
that runs the park. |
|
| Q: Do you
have inflatables available for larger events? |
| A: Yes. We have
both corporate and special events packages availabe with
single or multiple offerings. Call or shoot us an email
with your event date, estimitated attendance (including
the number of children who will attend), the location,
hours, and the contact person for the event. A special
events coordintator will prepare a free customized package
with several selections based on your stated need/wants. |
|
| Q: Can we
pay with a personal check? |
| A: No. We only
accept cash on delivery or major credit cards for our
reservations. The only exception is previously approved
deposits, paid atleast two weeks in advance, for a corporate
or special event. |
